Delivery & Return Policy
🌟 Order Processing and Return Policy - Your Ultimate Guide🌟
[Order Processing]
Once your credit card is authorized, a delightful confirmation email will swiftly make its way to your inbox from us. We understand your excitement, and we're thrilled to embark on this journey with you! Our dedicated team processes orders within 1-2 business days, ensuring swift handling. Once your order has been processed, anticipate receiving your treasure within 3-7 business days. (Please note, this excludes pre-order items.)
[Order Processing]
Once your credit card is authorized, a delightful confirmation email will swiftly make its way to your inbox from us. We understand your excitement, and we're thrilled to embark on this journey with you! Our dedicated team processes orders within 1-2 business days, ensuring swift handling. Once your order has been processed, anticipate receiving your treasure within 3-7 business days. (Please note, this excludes pre-order items.)
[Returns and Exchanges]
We comprehend that sometimes the fit or feel might not be just right. That's okay, life is all about finding your perfect match! We gladly welcome returns and exchanges for full-price items within 7 days after the item arrives. A modest 5% restocking fee will be deducted from your refund, ensuring a seamless process for you. Our returns are thoughtfully offered in the form of store credit. Your credit has no expiration date, giving you the freedom to use it whenever your heart desires.
[Conditions for Returns]
- Make sure the original tag is securely attached.
- Items should remain in their pristine state, unworn, unwashed, and undamaged.
[Sale Items and Pre-Order Items]
Please note that all sale items and pre-order items are the crowning jewels of our collection and, therefore, are considered final sale. Regrettably, we're unable to accept returns or exchanges for these treasured pieces.
[Non-Clothing Items and Eligibility]
For non-clothing items, we request that they remain unopened and safely nestled in their original packaging. As for our shoes, we'd be overjoyed to see them back in their original box or case. Kindly note that items in shades of white and natural, along with bedding, dishware, cutlery, hair accessories, stuffed toys, knitwear, underwear, socks, and tights, are all regrettably ineligible for return.
[Return Shipping Costs]
We want you to make the most of your store credit, so please bear in mind that return shipping costs are not covered by us. Should you wish to initiate a return, a quick email request is all it takes.
For non-clothing items, we request that they remain unopened and safely nestled in their original packaging. As for our shoes, we'd be overjoyed to see them back in their original box or case. Kindly note that items in shades of white and natural, along with bedding, dishware, cutlery, hair accessories, stuffed toys, knitwear, underwear, socks, and tights, are all regrettably ineligible for return.
[Return Shipping Costs]
We want you to make the most of your store credit, so please bear in mind that return shipping costs are not covered by us. Should you wish to initiate a return, a quick email request is all it takes.
At Tinyapple, we're dedicated to delivering quality, ensuring your satisfaction, and making your shopping experience truly special. If you require any assistance or have further questions, don't hesitate to connect with our exceptional customer support team at contacttinyapple@gmail.com Your journey with us is our priority.